Palmetto Resource Group, LLC (PRG) is a full service consulting firm dedicated to providing training to the food service industry.
PRG will also provide technical assistance, staffing and professional standards training for school food service employees. Our consulting firm provides professional standards training which consists of face-to-face interactions, webinar seminars and on-site exercises.
What Others Are Saying
"I have known Janice Oates since 2002, and throughout these many years, she has provided me with assistance in my career in the area of School Nutrition. Her coaching and..."
Juliann Green
School Nutrition Floating Manager
"With all the new regulations and changes made in the Food Service Industry, Mrs. Oates has worked to insure that she is up to date and understands the new regulations and changes..."
Teresa Zorn
Assistant Supervisor Food Service and Bookkeeper
"Janice Oates and the Palmetto Resource Group will provide your organization with the right tools to enhance and grow your food service operation. Palmetto Resource Group comes with..."
Angela Mosley
Children's Healthcare of Atlanta
"She was able to turn the Food Service Department around in six months. It is amazing to me the passion and drive she has for her profession. The staff at this nursing home still..."
Bridget Campbell
Food Service Manager
"I’ve had the privilege of training under Mrs. Oates to receive top-quality skills in conducting technical assistance, compliance reviews and nutrition classes with statewide..."
Grushan Robinson
Special Nutrition Programs Liaison
"I have known the Chief Executive Officer of Palmetto Resource Group to be very passionate about everything that she does. She has the experience and knowledge that it takes to..."
Henrietta Gadson
Fiscal Analyst, Finance, CDF
"Mrs. Oates is a natural in the role of a consultant...I have greatly benefited from Mrs. Oates' mentoring and guidance over the years and would not have any hesitation in recommending..."
Cheryl Sniegon
Division of Acute Disease Epidemiology
Palmetto Resource Group, LLC (PRG) is honored that the South Carolina Department of Administration, Small and Minority Business Contracting and Certification (SMBCC) has certified PRG as a women-owned business located in Columbia, South Carolina.
To provide effective resources and training opportunities to enhance job performance of food service professionals at all levels.
Our Mission
To grow and sustain a premier business which provides lifelong learning that educates, informs and inspires food service employees.
Our Vision
Professional Standards Tracking
Millions of Children Served
Palmetto Resource Group, LLC specializes in professional standards training. We are able to track our client’s training electronically and provide certificates and transcripts for Continuing Education Unit (CEU) credits.
Child Nutrition Professionals Key Areas and Topics
1100 Menu Planning
- 1110 USDA NUTRITION REQUIREMENTS
- 1120 CYCLE MENUS
- 1130 LOCAL FOODS –FARM TO SCHOOL
- 1140 STANDARDIZED RECIPES
- 1150 MENU ANALYSIS
- 1160 SPECIAL DIETS, INCLUDING FOOD ALLERGIES
- 1170 USDA FOODS
1200 Nutrition Education
- 1210 NUTRITION ACTIVITIES
- 1220 CLASSROOM AND CAFETERIA INTEGRATION
- 1230 SCHOOL GARDENS
1300 General Nutrition
- 1310 DIETARY GUIDELINES FOR AMERICANS, MYPLATE AND SCHOOL NUTRITION
- 1320 GENERAL NUTRITION
2100 Food Production
- 2110 STANDARDIZED RECIPES
- 2120 FOOD PRODUCTION RECORDS
- 2130 CULINARY SKILLS
- 2140 USE AND CARE OF EQUIPMENT
- 2150 CN LABELING, CREDITING
2200 Serving Food
- 2210 PORTION SIZES/SPECIAL DIETS
- 2220 OFFER VS SERVE
- 2230 MAINTAINING FOOD QUALITY AND APPEARANCE
- 2240 SERVING LINES
2300 Cashier and Point of Service (POS)
- 2310 REIMBURSABLE MEALS
- 2320 POS FINANCIAL RESPONSIBILITY
- 2330 FREE OR REDUCED IDENTIFICATION
2400 Purchasing/Procurement
- 2410 PRODUCT SPECIFICATIONS
- 2420 BID SOLICITATION AND EVALUATION
- 2430 PURCHASE FOOD, SUPPLIES, AND EQUIPMENT
- 2440 FOOD AND SUPPLIES ORDERS
- 2450 COOPERATIVE PURCHASING GROUPS
- 2460 CONTRACTS WITH FS MANAGEMENT CO.
2500 Receiving and Storage
- 2510 INVENTORY MANAGEMENT
- 2520 RECEIVING AND STORAGE
- 2530 HOLD AND RECALL
2600 Food Safety and HACCP
- 2610 HACCP
- 2620 FOOD SAFETY-GENERAL
- 2630 FEDERAL, STATE AND LOCAL FOOD SAFETY REGULATIONS
- 2640 FOOD SAFETY CULTURE
3100 Free and Reduced Price Meal Benefits
- 3110 ELIGIBILITY
- 3120 DIRECT CERTIFICATION
- 3130 COMMUNITY ELIGIBILITY (CE)
- 3200 Program Management
- 3210 STAFF MANAGEMENT
- 3220 STANDARD OPERATING PROCEDURES
- 3230 HEALTHY SCHOOL ENVIRONMENT
- 3240 EMERGENCY PLANS
- 3250 WATER, ENERGY, AND WASTE MANAGEMENT
- 3260 ADMINISTRATIVE REVIEW
3300 Financial Management
- 3310 MEAL COUNTING, CLAIMING, MANAGING FUNDS
- 3320 COMPLIANCE WITH REGULATIONS/POLICIES
- 3330 BUDGETS
- 3340 FINANCIAL ANALYSIS
- 3350 PRICING
- 3360 COMMUNICATE FINANCIAL INFORMATION
3400 Human Resources and Staff Training
- 3410 HUMAN RESOURCES MANAGEMENT
- 3420 POLICIES AND PROCEDURES
- 3430 TRAINING PLANS AND TRACKING
- 3440 RETENTION, PROMOTION, AND RECOGNITION
- 3450 EMPLOYEE HEALTH, SAFETY AND WELLNESS
3500 Facilities and Equipment Planning
- 3510 FACILITY AND EQUIPMENT PLANNING
- 3520 EQUIPMENT PURCHASING & MAINTENANCE
4100 Comunications and Marketing
- 4110 STRATEGIC AND MARKETING PLANS
- 4120 PROGRAM PROMOTION
- 4130 CUSTOMER SERVICE
- 4140 COMMUNICATION SKILLS
- 4150 SCHOOL AND COMMUNITY COMMUNICATION
- 4160 SMARTER LUNCHROOMS TECHNIQUES
Child Nutrition Professional Training Services
Specialized Training Opportunities
- Food Safety Training
- HACCP Training
- Procurement and Ethics
- Marketing
- Finance
- Nutrition 101
- Nutrient Analysis
- Administration
- Food Production
- Production Records
- Culinary Techniques
- Emergency Preparedness
- Kitchen Safety
- Risk Management
- Procurement Audits
- Long Term Care Facility- Quality Assurance Audits
- Nutrient Analysis Protocol Training
- Leadership
- Team Building
- Conflict Resolution
- Time Management
- Personnel Management
- Site Based Management Mentoring and Coaching
Technical Assistance and Training
- Food Service Directors
- Managers
- Food Service Staff
Additional Resources for Child Nutrition Professionals
Click the logo to visit the United States Department of Agriculture website.
ServSafe Training
We are a certified SevSafe Instructor & Proctor.
Cost of the Training:
- Food Protection Manager Certification Training –
$190 per Food Service Manager, Supervisor and Food Service Director
*Cost of the course covers the training and exam. - Food Handler Training –
$70.00 per employee
*Cost of the course covers the training and exam.
Minimum for Class Registration: 10
Maximum for Class: 35
**Please make check(s) payable to:
Attn: Palmetto Resource Group, LLC
Post Office Box 90807,
Columbia, South Carolina 29290
The ServSafe® Food Protection Manager Certification Course:
- One day review course using ServSafe® materials from the National Restaurant Association (NRA).
- Taught by Palmetto Resource Group, LLC employees who are Certified ServSafe® Instructor and ServSafe® Registered Proctor with the NRA.
- Course concludes with the ServSafe® Certification Exam.
Successful completion of the course and certification exam meets South Carolina DHEC requirements for “Certified Food Protection Manager” under federal guidelines outlined in 2-102.12(B) of the FDA Food Code. - ServSafe® Food Protection Manager Certification from the National Restaurant Association will be mailed to participants upon successful completion of the course and certification exam for a fee of $10.00. Free printable Certificate via email. The certification is valid for five years.
- Course topics include:
- Challenges to Food Safety,
- Microbiology,
- Contamination,
- Allergens,
- Food Safety Systems,
- The Flow of Food,
- Maintaining Sanitary Facilities and Equipment,
- Pest Management and Employee Training.
- The manual for the training will be delivered to your facility two-weeks prior to training.
- Participants should bring the course book with them on the day of training.
- A confirmation e-mail will be sent to you prior to the scheduled date of the training.
The ServSafe® Food Handler Training:
- 5 hour course using ServSafe® materials from the National Restaurant Association (NRA).
- Taught by Palmetto Resource Group, LLC employees who are Certified ServSafe® Instructor and ServSafe® Registered Proctor with the NRA.
- Course concludes with an Exam with passing grade to receive a Certificate.
- The certification is valid for three years.
Course topics include: basic sanitation, personal hygiene, receiving and storage, preparing, cooking & serving food, cleaning & sanitizing. - The Food Handler Guide will be provided to each participant on the day of the training.
- A confirmation e-mail will be sent to you prior to the scheduled date of the training.
**Please feel free to forward any questions to the following email address: palmettoresourcegroup@gmail.com.
Nutrient Analysis of Menus
- Ingredients for the Recipe
- Recipes
- Menu Analysis
- Menu Worksheet
- Meal Components
- Production
- Records/Schedule for Menu
- Training on Nutrient Analysis Software